Your overdue invoices, followed up while you treat patients.
HiveMind AI reads your open invoices in QuickBooks, drafts a kind reminder for each client, and reads their replies. Your team approves every message before it goes out.
Ask for early accessBuilt first for veterinary practices - equine, large animal, mixed and specialty.
A quick note about your open invoices
Hi Dana,
Just a friendly reminder that these visits are still open:
- Farm call and Coggins test{amount}$185.00
- Dental float, due {due}Sept 12{amount}$240.00
Total open: {total}$425.00. You can pay online here: {pay_link}Pay now
Thank you - the team at Willow Creek Equine
How it works
It reads your books
Each morning the assistant checks QuickBooks for invoices that are past due and still open, and groups them by client.
It drafts the reminder
An AI model writes a warm, clear message that gets a little firmer over time. Every amount, date and pay link is filled in from your books.
Your team approves it
Nothing is sent until someone at your practice approves it. Edit the wording, or skip a client you would rather call.
It reads the replies
"Already paid", "I'll pay Friday", "this bill is wrong" - reminders pause at once and the reply comes to you.
Careful with your clients, and with your money.
- Checked right before it sends
- Balances are read again from QuickBooks seconds before a reminder goes out. A client who just paid gets nothing.
- One message per client
- A client with three open visits gets one clear email that lists them all - never three emails in a morning.
- No threats, no invented fees
- No collection threats, no penalties you did not set, and nothing more after a client disputes a bill.
- Texts only with consent
- Text reminders go only to clients who agreed, only in their daytime hours, and STOP always works.
- Learns how your practice talks
- Every approval, edit and skip is kept, so the assistant is trained on the way your team writes to clients.
Opening to practices one at a time.
We start in test mode with your real QuickBooks data: drafts only, nothing sent, until you have seen enough to trust it.